Guidelines for managing activities, envisaged by the Prime Ministerial Decree of April 26, 2020
(the so-called phase 2)
















During the lockdown period, the Scuola Normale Superiore (the "Scuola") never interrupted the typical activities of the institution, but, referring to the promulgated regulatory frameworks and the ministerial indications of the sector under the emergency regime COVID-19, reorganized the work with anti-contagion measures, providing the various online training initiatives, carrying out the administrative activities in smart working and research activities continued to the extent compatible with the current situation at the researchers' home , while ensuring targeted access only to some of the structures of the Scuola on the basis of essential needs.

The Scuola Normale Superiore inspired and conducted its institutional action in compliance with the protection of the health and safety of workers and students, even in this period of national health emergency. These values ​​do not represent a mere regulatory fulfillment, but they are an indication of the commitment of the entire community to share responsibly with provisions, guidelines and indications aimed at containing the spread of the infection.

Therefore all subjects belonging to the Scuola, without exception, will have the responsibility to take on the safety and health measures taken and this compendium represents the fundamental document useful for providing technical-operational indications aimed at containing the pandemic phenomenon in our working community at the time when some activities will be resumed (the so-called PHASE 2).

The following measures will be  listed:

● behavioral rules in the various work structures;

● adoption of individual and collective protective devices;

● health information;

● management of interference with third parties operating in the SNS structures.

Since 22 February 2020, the Scuola has operated for the implementation and application of national and regional anti-contagion measures respectively:

● The Director Prof. Luigi Ambrosio

● The General Secretary Dr. Aldo Tommasin

● SNS Prevention and Protection Service

● The Corona Virus Emergency Group


This document gives indications for starting the activities indicated in letter n) of art. 1 of the Prime Ministerial Decree of 26 April 2020. The aforementioned indications may be subsequently revised based on the evolution of the emergency situation and the ministerial and regional indications.




SARS-CoV-19 is a respiratory virus that mainly spreads through the droplets of the breath  and the tears of infected people, for example through coughs or sneezing, but also through direct personal contacts, such as contaminated hands in contact with mouth eyes or nose.

For these reasons, the main anti-coronavirus measures are:

- social distancing;
- hygiene and personal protection;
- cleaning of objects and surfaces.

In order to respect social distancing, it is expected that:

● The return of the staff (technical and administrative, as well as PhDs, trainees and research fellows) to the facilities of the Scuola will be gradual and such as to guarantee a limited presence at the same time and proportionate to the available spaces;

● All those who are part of the community of the Scuola will receive adequate training and information, in particular regarding:

1. Inability to access the facilities of the Scuola with symptoms of respiratory infection and fever above 37.5 ° C;

2. Obligation to wear gloves and protective mask and maintain a minimum interpersonal distance of 1.80 m (unless otherwise specified);

3. Obligation of hand sanitation at the time of access with the sanitizing gel placed at the reception and frequent washing during the stay at the SNS facilities.

● In order to inform all those who will have access to the facilities of the Scuola and who are not part of the community, appropriate signs will be prepared to inform you on the three points mentioned above;

● at the entrances to the facilities of the Scuola, a workstation will be set up for measuring body temperature;

● the porters will provide masks, gloves and sanitizing material to be used to clean the various PC workstations.

In this regard, please note that in Tuscany the use of disposable masks is mandatory in the following situations:

- in closed, public and private spaces open to the public, in the presence of more than one person, as well as on local public transport, in non-scheduled taxi services and rental with driver services;

- in open spaces, public or open to the public, when, in the presence of more than one person, the interpersonal distance of 1.8 meters is not guaranteed.




The main prevention and protection measure at this stage is certainly social distancing, effective in ensuring containment of the COVID-19 infection, it is therefore a phase of reorganization of the workplaces in which this rule is necessary.

- The workstations for SNS staff (lecturers, researchers, technical-administrative staff and students; excluding kitchen staff) must be positioned in such a way as to ensure a distance of 1.8 meters between the staff. Regardless of the minimum distance, shifts between all staff units sharing the same room are encouraged and supported.

- For workstations where this condition cannot be guaranteed, there will be a shift between those who share the same room.

- Further measure to be adopted, in very specific cases, in the event that the limit of 1.8 m. cannot be guaranteed, can be represented by screens between contiguous positions so as to mutually protect operators within the same office, without forcing them to wear protective devices for the entire work shift.

Furthermore, in order to increase the areas available for research (post-graduate students, etc.), a temporary reorganization of some lecture rooms in shared study areas will be carried out provided that the safety distances are maintained and hygiene standards are respected.

- In common areas, for example access stairs, in order to reduce contacts and maximize social distancing, entry/exit paths from premises and buildings will be defined where possible. In general it is suggested to keep right when passing through these areas.

- All work rooms, where possible, must be naturally ventilated, by opening windows, with predetermined frequency. To this end, please remember what is defined in attachment  IV of the Legislative Decree 81/08:

Legislative reference: attachment IV Legislative Decree 81/08 point

Air exchange: 0.5 Vol/per hour

Window opening: 1 opening/per hour for 10 mins

- Meetings not online are not allowed. If the latter are necessary and urgent  and remote connection is not possible, participation must be reduced to a minimum and, in any case, interpersonal distance (minimum 1.80 m) and adequate cleaning and ventilation of the premises must be guaranteed.

- Access to common areas, such as relaxation and coffee break areas, or in lecture rooms and meeting rooms is subject to the use of masks. The use of disposable gloves is recommended or alternatively the use, before and after access to the common areas, of sanitizing hydroalcoholic gel. The time spent in the aforementioned areas must be reduced to a minimum and is conditioned by the space available in order to ensure a distance of at least 1.8 meters between the subjects present.

- Internal movements between offices are strongly discouraged and must be limited to specific situations and needs.

- The people present in the structures must limit their movements within the same structures and will not go to other offices/studies unless strictly necessary, using the telephone and PC for communications.

- The use of stairs is recommended. One person at a time when using lifts.

- For those who use lifts and drink/snack dispensers, careful hand hygiene is required. Sanitizing gel bottles will be made available to users in the common and passage areas.

- The users are responsible for sanitization of PC workstations: they will have to sanitize keyboard, mouse, monitor, hardware in general at the end of their work shift by using disposable TNT cloths and hydroalcohol-based products; the S.P.P. will give indications so that the aforementioned facilities are available at the porter's lodge of the SNS offices.




Attendance of the laboratories is regulated by a specific attachment to the DVR called “LINEE GUIDA PER IL CONTENIMENTO DEL COVID – LABORATORIO NEST” ("GUIDELINES FOR THE CONTAINMENT OF THE COVID - NEST LABORATORY") (attached to this document) applicable to SNS staff as well as staff from institutions who regularly attend the Scuola:

●  CNR
●  Fondazione IIT
●  Scuola Superiore Sant’Anna
●  Università di Pisa

● Other universities and institutions with an agreement with the SNS

As regards the laboratories of the STG San Cataldo structure, at the CNR Research Area, attendance is regulated by a specific document called “LINEE GUIDA PER IL CONTENIMENTO DEL COVID – LABORATORIO Bio@SNS” ("COVID CONTAINMENT GUIDELINES - Bio@SNS LABORATORY") (attached to this document).


The activities of the laboratories can be carried out by following the rules set out in the aforementioned attachment and the provisions of the Piani Operativi di Sicurezza (POS) the Operational Safety Plans (POS), which must be previously validated by the Laboratory Director and the SNS RSPP.

For the remaining laboratory activities, the rules indicated for the offices apply, except for those specific activities that will be agreed with the S.P.P. who from time to time will plan the individual situations adapting them to the needs of the anti-contagion measures.



Given that the canteen has never stopped operating guaranteeing, according to the methods established jointly with the Management and the SPP, the appropriate preventive and protective measures, it is specified that the aforementioned activity will continue in compliance with some fundamental principles:

Management of incoming goods:

● Fresh Products: immediate elimination of plastic/paper packages with their possible replacement with previously disinfected plastic containers (if  need to be stored in fridge) and washing of fruit and vegetables with chlorine solutions;

● Dry Products: storage in warehouse for at least 72 hours (plastic and metal packaging) before opening/consumption.

Cooking activity:

● If  cooking activities cannot be carried out in compliance with the minimum interpersonal distance required, they will be carried out by adopting disposable surgical-type masks;

● In compliance with the HACCP procedures, the cleaning and sanitization activities will be carried out at least twice a day (start and end of shift) and  will involve both the rooms and the equipment in use.

Transport of meals:

● The surface sanitation measures must be extended with the same care as the points expressed above, also to the trolleys and goods lifts, in order to prevent any contamination in the distribution process;

● Takeaway plastic packages, before being used, must be stored in the warehouse for at least 72 hours.




Based on the recent legislation on protective devices (Legislative Decree 17/2019 and DL 17.03.2020, n ° 18, converted to Law n.27 of 24.04.2020 art.16), the choice and adoption of protections linked to the containment of the spread of SARS-CoV-19 must involve respectively:

- devices for the protection of the respiratory tract;
- devices for eye protection;
- devices for hand protection;
- devices for body protection.

The use of these devices can be in single or combined form depending on the environments and their  attendance; for this purpose the following explanatory table is suggested.


SNS staff

Frequented area: Common areas such as corridors, stairs. 
Protective Devices/Personal Protective Equipment (D.P.I.): Disposable surgical mask, disposable gloves.

Frequented area: elevators.
Protective Devices/Personal Protective Equipment (D.P.I.): Disposable surgical mask, disposable gloves.

Frequented area: offices/lecture rooms.
Protective Devices/Personal Protective Equipment (D.P.I.): Disposable surgical mask, Disposable gloves only  where social distancing is not possible.
Collective Protection Devices (D.P.C.): screens where expressly envisaged

Frequented area: Front-office workstations
Protective Devices/Personal Protective Equipment (D.P.I.): Disposable gloves (in case of exchange of material .... parcels, mail, etc.)
Collective Protection Devices (D.P.C.): screens (fixed or mobile); Sanitizing gel dispenser

Frequented area: Toilet
Protective Devices/Personal Protective Equipment (D.P.I.): Disposable surgical mask, disposable gloves.
Collective Protection Devices (D.P.C.): Sanitizing gel dispenser; Gradual replacement of fabric  rolls with air-jet dryers.


External STAFF (users, suppliers, couriers, visitors, staff from companies contractualized by SNS, etc.)

Frequented area: Common areas such as corridors, stairs
Protective Devices/Personal Protective Equipment (D.P.I.): Disposable surgical mask, disposable gloves.

Frequented area: elevators.
Protective Devices/Personal Protective Equipment (D.P.I.):
Disposable surgical mask, disposable gloves.

Frequented area: Toilet
Protective Devices/Personal Protective Equipment (D.P.I.): Disposable surgical mask, disposable gloves.

Please Note: Special toilets will be dedicated to external staff, where possible.


Clarification for studies, offices and lecture rooms converted into offices

In study and work areas, while working at your workstation, the use of a mask is not necessary if other people are not present.

In the particular case of front-office workstations, these will be equipped with a screen in plexiglass/polycarbonate, if a screen is not already present.

While this type of activity will be subject to an access regime with scheduled times, special attention to hand hygiene is required during opening times to the public, which may involve the use of disposable gloves in the event of  exchange of cards, documents, etc. Employees and users must wear masks.

In the case of shared use of network devices such as printers and copiers, particular attention must be paid to hand hygiene before and after the use of the device and, if it is placed in a common area, the use of 3 layer surgical  masks is mandatory.




The Scuola, in compliance with what has been outlined in the recent Ordinances of the President of the Region of Tuscany, will ensure that the companies with general services contracts carry out at least one daily cleaning cycle of the rooms used (PHASE 2), recording the latter on specific electronic registers located at the porters’ lodge of the Scuola, which must be sent weekly to the Prevention and Protection Service, which will archive them (for the entire COVID period).

Environmental sanitization will follow the following protocol:

Where to clean: lecture rooms floors, common areas
Which products to use: Sodium hypochlorite products or Quaternary ammonium salts; Concentration 5% hypochlorites.
Frequency: Daily.

Where to clean: Toilet
Which products to use: Sodium hypochlorite products (diluted industrial products); Descalers and anti-limescale based on muriatic/acetic acid.
Frequency: Daily

Where to clean: Glazed surfaces
Which products to use: Nonionic surfactants
Frequency: Weekly.

Where to clean: Furniture surfaces such as desk, interior doors (laminate), door handles, seats
Which products to use: Fast evaporation alcohol based products (ethanol); Alcohol concentration 70%
Frequency: Daily.

Extraordinary cleaning and sanitization procedures

In the event that a person who has attended the Scuola premises is positive at COVID-19, the following extraordinary cleaning and sanitizing measures must be applied:

● due to the possible survival of the virus in the environment for a few days, potentially contaminated places and areas must be completely cleaned with water and common detergents before being used again;

● for decontamination, the use of 0.1% sodium hypochlorite after cleaning is recommended. For surfaces that can be damaged by sodium hypochlorite, use 70% ethanol after cleaning with a neutral detergent;

● when cleaning with chemicals, ensure room ventilation;

● all cleaning operations must be carried out by personnel who must use specific PPE (respiratory filter FFP2 or FFP3, face protection, disposable gloves, disposable waterproof long-sleeved gown, and follow the measures indicated for the safe removal of PPE ). After use, disposable PPE must be disposed of as indicated in sheet 10 of this document. In the event that cleaning and sanitization of a room occupied by personnel who are found to be infected or potentially infected is carried out, such waste must be disposed of as potentially infectious waste with code EER 18 02 02 * (HP 9);

● all frequently touched surfaces, such as wall surfaces, door and window handles, toilet and sanitary surfaces etc. must be cleaned with particular care;

● bed linen, curtains and other fabric materials must be washed with hot water at 90 ° C and detergent. If washing at 90 ° C is not possible due to the characteristics of the fabric, add to the washing cycle bleach or sodium hypochlorite based products.

Below is a non-comprehensive list of surfaces to be treated:

● Desks ● Tables ● Telephones ● Doors ● Handles ● All other exposed surfaces ● Chairs ● Keyboards ● Walls (where possible) ● Remote controls ● Screens ● Push-button panels ● Windows ● Tables


Personal hygiene measures are frequent hand washing as well as careful use of sanitizing gel, especially if you come into contact with particular environments such as elevators or shared tools such as printers, scanners and other peripherals in general.

In this regard, please note that the gel must be used directly on the hands or on the disposable gloves (where provided for).

In correspondence with all the toilets of the Scuola, informative signs will be affixed on the topic of hand washing.

With regards to the use of disposable gloves, please remember that after their use they must be removed with the appropriate procedure described below and disposed of in the appropriate containers installed at the entrance of the buildings or in the halls (see sheet 10).


For all members of the community of the Scuola who are allowed go to the Scuola due to the resumption of activities referred to in letter n) of art. 1 of the DPC M April 26, 2020  online training will be provided on the containment measures adopted, together with the sharing of this document and of the new attached procedures in force with the aim of informing/training on the measures that everyone must adopt regarding risk containment relating to COVID-19, as well as the information referred to in the attachment called "INFORMATION FOR WORKERS pursuant to point 1 of attachment 6 of the Prime Ministerial Decree of 26 April 2020".

All members of the community of the Scuola will receive the information referred to in point 1 of attachment  6 of the Prime Ministerial Decree of 26 April 2020. The decalogue of the Ministry of Health must remain posted at the entrance to each building and to all the toilets (the latter was posted during the first phase of the pre-closure emergency of the activities) as well as the new infographic related to the new national and regional regulatory provisions on the containment of Covid-19.

The structures of the Scuola involved in the pre-opening phase are the following:

● Palazzo della Carovana
● Palazzo d'Ancona
● Palazzo Polvani
● Palazzo Strozzi (Florence)
● Collegio Fermi (which never closed)
● Convitto Timpano (which never closed)
● Collegio Faedo (which never closed)
● Collegio Capitini (which never closed)
● Compendio San Silvestro (access to the workshops)
● Palazzo della Canonica
● Palazzo dell’Orologio
● Palazzo del Capitano

Access will be at the porters’ lodges, where the following checks will be carried out, at the entrance:

● checking  of entry authorization issued by the top authorities of the SNS;

● body temperature measurement (if possible);

● distribution of protective devices and sanitizing gel (special station);

● distribution of aids for the sanitation of PC stations.

 Episodic access by outsiders

If, due to unavoidable needs of the service, a worker receives any external visitors, they must be provided with a mask.

However, external visitors will not be able to access personal offices/studies and must be received in a room which will be made available on the ground floor of each building (if possible) and which must be ventilated according to the indications given in sheet 2 of this document.

How to deal with  a symptomatic person

● Employees must promptly and responsibly inform their Employer if they have  any flu symptoms, taking care to remain at an adequate distance from the people present. This information must be sent immediately to the Personnel Service and isolation must be carried out immediately in accordance with the provisions of the Health Authority as well as that of the others present on the premises. The Scuola will immediately notify the Competent Health Authority and the emergency numbers for Covid-19.

● The Scuola Normale Superiore collaborates with the health authorities for the definition of any "close contacts" of a person present in the SNS who has been tested positive for Covid-19. This is to allow authorities to apply the necessary and appropriate quarantine measures. During the investigation period, the Scuola may ask any possible close contacts to leave the structures of the SNS as a precaution, according to the indications of the health authority.

● At the time of isolation, the worker must be immediately equipped, if he is not already equipped with, a surgical mask that he must wear continuously.

If, in order  to prevent  epidemic outbreaks, in the areas most affected by the virus, the competent health authority provides specific additional measures, such as, for example,  the swab for employees, the Employer will provide maximum collaboration.




Access to SNS structures by employees of external companies will be subject to compliance with the following preventive measures:

● prior written communication of the Company, to the service or office of the Scuola responsible for managing the contractor with date of intervention and names of the people involved stated;

● acquisition of any integration relative to the POS with the specific anti-COVID-19 measures adopted by the company (cases in which social distancing is not feasible);

● personnel must go to the porter of reference to get the authorization of access checked (as well as possible measurement of body temperature);

● personnel must be accompanied by the personnel in charge (RUP, DEC) in compliance with the anti-COVID 19 procedures in the Scuola;

● the premises will then undergo regular sanitation by the companies in charge;

● all outsiders accessing the SNS facilities, pursuant to point 3 of attachment 6 of the Prime Ministerial Decree of 26 April 2020, must comply with the latter company rules, including those for accessing the premises referred to in this document and to attachment1 of the latter;

● in the case of employees of third-party companies operating in the same production sector (eg maintenance workers, suppliers, cleaners and surveillance) who test positive for Covid-19, the contractor must immediately inform the client and both must collaborate with the health authorities providing useful information for identifying any close contacts;

● the Scuola Normale Superiore must provide all contracting companies with complete information on the contents of the Company Protocol for the containment of Covid-19 and must ensure that the workers of the latter that operate in any capacity within the SNS structures, fully respect the latter provisions.




Subjects who have illnesses or health situations attributable to momentary fragility of health will have to communicate their condition to the employer in advance: the latter, pursuant to art.15 of Legislative Decree. 81/08, must guarrantee a situation of occupational safety by providing for a continuation of smart working or teleworking, (the latter refers to Technical-Administrative Staff).

For teaching staff, researchers and all assimilated workers subject to health surveillance, the specific cases will be assessed and related activities will be reshaped or any scholarships/traineeships will continue.

In relation to "fragile" subjects, the following is recommended:

• workers who believe they are in a state of fragility (for chronic pathologies, state of immunosuppression, age), after hearing the opinion of their own doctor, can request the opinion of the competent doctor, by requesting a medical examination pursuant to art. . 41 c. 1 letter c. (the so-called medical requested by the worker), accompanied by medical documentation relating to the diagnosed pathology, for the possible resumption of work when the state of emergency has ended;

• the competent doctor, for those workers who have been affected by COVID-19 and for whom hospitalization has been necessary, upon presentation of certification of negative treatment, issued according to the procedures provided by the competent territorial prevention department, carries out the medical examination provided by art.41, c. 2 lett. e-ter of Legislative Decree 81/08 and subsequent amendments (the one preceding the resumption of work following absence for health reasons lasting more than sixty continuous days), in order to verify the suitability for the job - also to assess specific risks - regardless of the duration of the period of sick leave;

• the worker can request the medical required by art. 41 paragraph 2, letter c) so that suitability for the job is assessed by the Competent Doctor;

• female staff can communicate their pregnancy by submitting a medical pregnancy certificate to Human Resources; with this, the worker may have to undergo a medical with the Competent Doctor, and/or stop working for one or more periods.

When the worker is given an appointment for a medical by the Personal Service, the information sheet referred to in the attachment of this document called "Information for users for access to the medical with the competent doctor" must be provided to the latter.




As for waste deriving from the anti-contagion measures adopted in all the rooms (not attributable to laboratory activities - chemical, physical and biological waste), such as gloves, masks, TNT cloths the ministerial and regional indications regarding “RIFIUTI SOLIDI URBANI di tipo INDIFFERENZIATO” are valid.

First recommendation: the waste must first be well wrapped in two plastic bags, then closed with a small string. Remember that in both cases, these are very resistant products, which must not come into direct contact with other so-called “indifferenziato” waste. Second recommendation: do not neglect personal hygiene when disposing of waste. Ideally you should  dispose of gloves and masks with your hands covered with gloves, in any case, you should wash your hands well at the end of the operation.

The staff of the cleaning company must collect the waste in this way and all those who throw any waste away (except paper) in the baskets at the SNS will have to take care to wrap these materials in a bag.

As soon as possible, regular waste bins will be replaced by pedal containers.




The Prevention and Protection Service has provided specific training and information in accordance with Articles 36 and 37 of Legislative Decree 81/2008 for all the staff of the Scuola during  a video conference. The latter concern the illustration of the Covid risk containment measures implemented by the SNS and illustrated in this document.

Training Module: COVID Module
Dates: 04.05.2020, 05.05.2020, 06.05.2020
Training hours: 9.00-11.00 ● 11.30-13.30

The slides of the course will be published on the SNS institutional website relating to training, also in English.

Regarding the information, pursuant to attachment 6 of the Prime Ministerial Decree of 26 April 2020, leaflets will be prepared and placed at all entrances to the Scuola with information relating to:

●  No access to the facilities of the Scuola with symptoms of respiratory infection and fever above 37.5 ° C ;

● Obligation to wear gloves and protective mask and maintain a minimum interpersonal distance of 1.80 m (unless otherwise specified);

● Obligation of hand sanitation at the time of access with the sanitizing gel placed at reception and frequent hand washing during permanence at the SNS facilities.

The latter information will be forwarded to all the members  of the Scuola and the relevant posters will be posted for all users who access the facilities of the Scuola, whether they are part of the community or not (e.g. companies, occasional visitors, etc.).